Important Competencies of Agents in a Call Center Process

Whether you are looking for outbound/inbound call center outsourcing or international/domestic call center outsourcing, the role of agent is the most important and they should be hired after proper screening. 

Read More: https://www.vcallglobal.com/blog/2021/05/5-competencies-that-every-agent-at-call-center-outsourcing-company-should-have/